ELEOS
EXPERIENCE
 

Employee rights is a pillar for building a strong company culture. Each of us should feel supported and valued to work productively so we are invested in treating everyone with respect and consideration. Each of us can foster a better working environment by understanding the importance of our responsibilities and our rights.

Working at Eleos
Employee Handbook

“Our handbook is intended to provide clarity to staff on what our company expects of you and what staff can expect from our company”


Purpose of our employee handbook

 

The purpose of our employee handbook is to educate our staff on the legal regulations that guide us as an employer and the policies that we have chosen to guide our staff members in the workplace. The handbook is a combination of federal and state employment policies along with company-specific guidelines and expectations. In short, our handbook is intended to provide clarity to staff what our company expects of you and what staff can expect from our company. Staff members are required to sign an acknowledgement to confirm that they have received and reviewed the handbook and understand the policies.

What is our Employee Handbook?

 

Our handbook is a collection of documents, HR policies, procedures and guidelines that explain how our workplace functions for staff members. The handbook is considered a living document, meaning that it is regularly updated to reflect changes to industry regulations, labor laws or company policy. Staff will be provided a physical and printed copy to keep, in addition we will maintain the employee handbook in digital form for reference on our internal website.

The right to a safe working environment: Eleos must provide a safe working environment for their employees.

The right to fair pay and benefits: Employees have the right to receive fair pay and benefits for their work.

The right to be free from discrimination: Employees have the right to be free from discrimination based on their race, gender, age, religion, national origin, or disability.

The right to privacy: Employees have the right to privacy in the workplace, which includes the right to keep personal information private and the right to privacy in their communications.

Employee Rights

 

Employee rights are a very important aspect of our strong company. We understand and respect employee rights as crucial in developing a positive work environment.

 

In having strong employee rights we aim for employees to know and experience their value and importance as people and professionals with our company. 

 

We are committed to fostering positive employee relationships and creating a safe and comfortable work environment. 

Employee Complaint & Grievances

In accordance with our Grievance Policy, Employee Handbook, Code of Conduct and Youth, Adolescent and Individual Rights, its is the expectation that staff act in an ethical manner, misconduct is prohibited. The below form is available as a method for Eleos staff to voice their concerns, complaints and grievances. It is the right of all Eleos staff to submit a complaint or grievance when they l feel it is needed either for themselves or on behalf of a coworker, Youth, Adolescent or Individual. It is the policy of Eleos to process all grievances in a timely, impartial, and confidential manner.

HR, supervisors or managers must not, under any circumstances, blame the reporter, conceal a report or discourage staff from reporting discrimination. If HR, supervisor or a manager behaves that way, please send an email to their own manager, the Human Resources Director (HRD), Compliance Manager or Executive Director explaining the situation. 

All reports and complaints are treated with discretion, ensuring minimal disruption during investigations and preserving the reporter's anonymity. 

If you are aware or suspect employee misconduct of any kind against yourself or another such as a coworker, youth, Adolescent, Individual.

Examples of misconduct may included but is not limited to: 

  • Medicaid fraud, waste or abuse
  • Youth, Adolescent or Individual's Rights violations or infringement
  • Bullying
  • Discrimination
  • Harassment
  • Retaliation
  • Inappropriate Workplace Behaviors

We aware that it is often hard to come forward about these issues, but we need your help to build a fair and safe workplace for you and your coworkers. 

For more information on Youth, Adolescent and Individual's Rights, click here.

For more information regarding Employees Rights & Responsibilities, click here.

Please do not let these fears deter you. Our company will do everything possible to address violations and while supporting staff members who report incidents. We need to know what’s going on so we can act on it. By raising your voice on this issue, you help to support Individuals and protect our company culture.

Our company strictly prohibits any and all forms of retaliation against staff or Individuals, families or guardians who report violations in accordance with our Eleos 1.3 Complaint & Anti-Retaliation policy, which describes our provisions towards staff, Individuals, families or guardians who file reports for harmful, discriminatory or unethical behaviors. Whether accusations are true or false, our company wants to prevent victimization and other retaliatory behavior towards a reporter. We believe it is important that no one is afraid to speak up about any issues or concerns.

Employee Referral

We are always looking to grow our talented team, which is why we're excited to announce our Employee Referral Bonus Program. Refer qualified candidates to our open roles , and we will offer you a $100 bonus per hire.

If you know someone who’s a good fit for our company, send them our way by, please complete and submit the below form.

For more details about the employee referral bonus program, please contact our Human Resources Director (HRD).

Referral Guidelines

 

1. To refer a candidate, complete and submit the form below to the human resources department.
2. Only external candidates and candidates who have not applied for a position at Eleos within the last 12 months can be referred.
3. The referral bonus is only awarded after the candidate has been hired at Eleos and completed their probation period.
4. If more than one staff member refers the same candidate, only the first referral is eligible for the referral bonus.
5. Executive Management, Human Resources, and employees involved in the hiring process are not eligible for the referral bonus.

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Staff Suggestion

Do have a workplace recommendation, improvement or enhancement idea?

We would love to hear from you! As an Eleos staff member your voice matters and needs to be heard. 

 

Why should I do it?

As a company we want to be able to capture our staff's valuable ideas, input and information. Staff provide a unique perspective that may not have been thought of. Sharing your ideas helps us to continue to improve our operations, procedures, best practices and culture.

 

Anonymous submissions - We do not want a staff member to be deterred from providing their input out of fear of not being heard or singled out . We do allow staff the option to submit their suggestions anonymously to ensure they feel comfortable sharing their ideas without fear of retaliation or judgment. We express explicitly that retaliation at our company in any form is prohibited in our policy and is contrary to our company's culture of respect.

 

Accountability and Action - Staff can expect that HR and Executive Management will track, discuss submissions and communicate any resulting change to operations, working conditions, and anything else that comes out of the process.

 

How do I do it?

Please complete and submit the below form.

 

 

I believe my suggestion will: (check one or more boxes)

 

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Employee Awards

 

"On the Spot" Super Star

To recognize employees for their day-to-day efforts that contribute in a special way to getting the job done. This award is peer-to-peer and/or supervisors may give immediate recognition to recognize employee excellence.

 

"Together We Can" Employee of the Month 

Awarded to the best-performing employee for each month. EOTM award winners are automatically added as a Employee of the Year nominee.

 

"Rising Star" New Hire

Awarded to exceptional new team members who have been with the company less then 90-days.

 

"Milestone" Years of Service

Recognizing employees dedication and loyalty by celebrating work anniversaries for employees who have been with the company 3 or more years.

 

"Luminary" Leader of the Year

Great leaders deserve to be recognized. It doesn't matter how you define a leader, they could be a executive manager or a supervisor.  

 

"Stellar" Employee of the Year

Employee of the Year is awarded to the employee(s) who have consistently gone above and beyond and demonstrated exceptional excellence in their work performance.

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